Firefox Support Sprint 2018

WE had much fun today as we concluded our “Firefox Support Sprint“. I happened to take part actively in the event and I can say it was a blast.

So what is cool about joining this?

As a volunteer, I was assigned to respond to as many reviews as possible.  Though you are authorized to write a response, you have to comply with some guidance, which is as follows:

  • Share the love, be kind. It’s not your job to defend yourself, others, or even Mozilla. Users may just be venting because their problems are frustrating. The best thing to do is to help the user get his or her answer. If you feel that a post has crossed the line, skip it.
  • If you get stuck on a difficult support question, you can use the Support Forum Contributors Advanced Troubleshooting forum to discuss difficult questions or to see if other contributors are able to help. The #sumo IRC channel (accessible here via Mibbit or via Kiwi) is another place to ask for help and you can ping @guigs for staff support. On Telegram you can also join Support Mozilla (SUMO) and reach out to @rtanglao if you’re really stuck.

First thing first, you have to identify some common issues types such as speed, crashes, hatred, problems with latest updates, compatibility, keyboard, video capability, app file size, etc.

Once the type is identified, you may supply an appropriate response to it. But if you find it ambiguous or you feel reluctant to respond to such a review (not all review is nice to read for your information), just skip it for another to handle. That is pretty much how you can respond to a Mozilla Firefox review on Google Play.

That also means you need to develop extraordinary level of patience and vast range of vocabulary so that you will find it easy to select right words to address an issue without harassing or insulting others. Here chances are you will discover impolite reviews which you think are as derogatory and insulting as you have ever heard in your life time. But still, you have to maintain decorum while responding to it. Never lose temper because you have to focus on addressing issues.

The next step to take after responding to many reviews is taking a role of moderator. Here you are dealing with a collection of responses (that you and other fellow have previously posted). To be qualified and publishable, a response has to be positive, to address issues, and personalized.

This might look simple but at the end of the day, it proves to be useful for users of Mozilla Firefox. (*/)

My Experience of Using

Indonesia free email service is the one and only free service of its kind available so far to support Indonesians’ communication and productivity. [Photo credit:]
CONSIDERING the creepy dominance of Gmail in Indonesian market, at the same time I too cannot deny my dependence on this webmail service. I have owned and actively used my Gmail account since 2009 and there must be countless data I have stored in it. The service has really made my digital life easier and more comfortable.

But far before using Gmail, I had used Plaza Mail [correct me if I am wrong] in my college days. And the experience was — as far as my memory served right — quite good, if not extraordinary. Somehow I no longer used my Plaza account, partly because I have forgotten the password and do not bother to try recovering it.

In short, I truly miss that sort of free email service built by fellow Indonesians or Indonesian company. Why? Because if your nation can build its own products, why do not you support it by using them? Using our own digital products also supports our digital industry growth. I have been so sick of seeing Indonesian treated as a mere market. With resources this big, I think we could have been bigger than what we are now. Also, using our own digital products save us from negative impacts of data misuse done by foreign parties. If anything bad happens, suing service providers in our own jurisdiction is more plausible than doing so to overseas service providers such as Facebook, Google, Yahoo, etc. Of course other reasons [like what is pointed out by Marsya Nabila of here] make sense as well but my own motive is mostly nationalism.

So when I discovered on the 15th of April 2018 [amidst Facebook-Cambridge Analytica privacy scandal], I was so delighted I ‘jumped into the wagon’ right away.

The interface is clean and smooth and minimalist. There is much to complain about. [Photo credit: My own screengrab]
Having used the service for roughly a month, I can tell you it is AWESOME as the substitute of Gmail. At first I thought I can totally migrate to my and close my Gmail account but then I decided to still let it active for a while to allow people who know nothing about my shift reach me through my Gmail. Now I have been less and less on my Gmail, which is good.

The bright side of this service is that it offers you 50 GB inbox capacity [compared to Gmail’s 15 GB]. As generous as it can be, it is also secure. IP Network Solusindo [the company offering this email service] claims it has applied the latest encryption algorithms. And what I like best is that all of its servers and tier-3 data centers are located in Indonesia.

One of points of improvement that I have in mind is that the service should also try to allow users to see the inbox or currently opened or read email when they are typing a new email or reply. Just like Gmail does. What I see now is the service leads you to a separate webpage dedicated solely to typing a new email and attaching files. This way, it is impossible to take a glance at a previous email you want to use as a reference. You may open it on another tab but that would be impractical.

As for mobile use, I found no difficulty in setting up my email account in my iPhone. It is seamless to say the least.

Aside from MP [Merah Putih]  Mail, the company also offers MP Boks which I assume functions as your Dropbox. It allows you to automatically upload images from gadgets, automatically back up your contact, and enjoy free 2 GB storage. But too bad it is only available for Android-powered gadgets. As an iPhone user, I have no option other than wait for the launch on Apple Store.

In the near future, the company plans to  enrich their service portfolio by launching a group chat service, social media/ forum, news portal, IPTV, marketplace, to collaboration messenger.  So it could be like what is Kakaotalk to Koreans or WeChat to Chinese.

I myself have huge expectation that this service will proliferate anytime soon so this nation is no longer overly dependent on foreign services. (*/)


Two New Online Tools You Must Use to Combat Hoax

THERE is nothing I hate most nowadays but hoax. Fake news is so prevalent on social media that I recently deleted my Facebook personal account [though I am occasionally still on it for the sake of this blog’s presence].  I swear I never consume content through social media ever again. At least until the political situation is cooling down, which means after the next year’s Indonesian presidential election is over.

Good news is here now!

Two online weapons are already invented to eradicate fake news on the web.  By means of these tools, everyone can discover who initially spread the fake news in their circles. That way, we will easily find out who must be held responsible for any misinformation and later on blacklist these allegedly reckless and irresponsible accounts. So let’s check them out.

Once you enter the Twitter handle in the box at Hoaxy, you can see the analysis of a Twitter account [to find out if it’s a bot or not], its followers, and friends.


To find any culprits of fake news on Twitterverse, you can rely on Hoaxy. The open source tool presents you visualization of how online content gets spread and trackskinks published by two types of websites; i.e. low-credibility news outlets and independent fact-checking organizations. It can also detect bots or automated accounts. Hoaxy welcomes any feedbacks to improve their accuracy.

You can see the result of my own Twitter account in the above screen capture. And interestingly I can also detect all of my followers to know whether they are inclined to be bots or real accounts. Real accounts have lower scores [lower or around 1]; whereas, bots or automated accounts have higher scores [apporachig 5]. Twitter accounts with scores between 1-4 are allegedly using automation tools in some various extents regardless of the possibility if they are real people or bots.

Botometer is qite tricky to use if you are an occasional internet user because it is more technical and the interface is a bit more dull and rigid.


The next is Botometer. It assesses the degree of likelihood that an account on Twitter is in fact a bot. The higher the score gets, the higher as well the likelihood of being a bot is. To find bots around us is important because it helps to detect hoax. Hoax or fake news is usually spread by bots or automated accounts to give an impression that it is widely talked about by many people while in fact it is not at all. Botometer also serves us visualizations of scores.


I definitely recommend using these online tools to stay sane in the Twitterverse amid these political events. But I do hope in the near future it is possible to use the tools  on Facebook and any other social media sites. For the time being, both have shown quite satisfactory  and reliable performance actually. (*/)

From “Global Sprint 2018” at Mozilla Indonesia

“Global sprint” may sound too foreign to most people. It in fact refers to a global online event run in many countries by Mozilla. In Indonesia, Mozilla Community held it today (May 10, 2018). It aims to spur people’s contribution to many Mozilla’s nonprofit beneficial projects.

One of its open source and nonprofit projects is Common Voice, whose goal is to teach machines how humans speak. Another product that may share similar functions is Google Voice. But Common Voice is different in that the data gathered here is NOT intended for commercial, forprofit purpose.

Here we contributed by collecting a huge amount of written texts in a certain language. In my case, my team was working on Common Voice in Bahasa Indonesia [Bahasais the improper way to refer to the language, for your information] or Indonesian.

Why does our contribution matter?

Because we all know that Internet is dominated by English-speaking, Anglosaxon-cultured audience. How about other Internet users who don’t speak or write the language? Did we notice that English content on the web is so easily found but in Indonesian less content can be found?

Mozilla is focusing on how to include these marginalized people while still giving control of their data. And because it is nonprofit by nature, they rely on volunteers.

Speaking of Indonesian representation in Common Voice, there is hardly data stored there. To fix the situation, Mozilla allows anyone to contribute by donating their sentences to the database.

“Wait, why should I do this?” you may ask yourself.

So here is the advantage. You may not help yourself directly but if you contribute, the database may help those who plan to do research on a limited budget for educational, nonprofit purposes (such as for their academic final project, thesis or dissertation research) to make their dream come true.

We read some texts and later our voice can be changed into texts by means of STT (speech to text) feature. The more sources provide texts and feedbacks, machines would distiguish voices better and more accurately. If there is any error, it is correctable.

In this Global Sprint 2018, contributors present in Jakarta’s Mozilla Community Space were sitting together to store as many sentences as possible on the database of Common Voice to improve the machines’ performance in recognizing various human voices.

Below are important and informative links you can click in case you need more resources on this Global Sprint:

  • about Mozilla Global Sprint:
  • about Mozilla Common Voice Project:
  • about Mozilla Community Voice Sprint:
  • Where to upload your sentences:

Pandai Menerjemahkan? Yuk Berkontribusi untuk Pelokalan Mozilla

Pelokalan alias localization mungkin terdengar asing bagi banyak orang. Namun, pada dasarnya ini sama saja dengan penerjemahan. Hanya saja yang diterjemahkan bukan teks dalam file dokumen yang selama ini kita sudah akrabi.

Lalu apa yang diterjemahkan dalam pelokalan?

Saya mendapatkan jawabannya dalam lokakarya (workshop) pelokalan yang diselenggarakan malam ini di Mozilla Community Space, Kuningan, Jakarta.

Selama ini kita mungkin jarang menggunakan produk-produk Mozilla yang sudah berbahasa Indonesia. Padahal jika mau mencarinya, kita bisa temukan dengan mudah di sini. Peramban (browser) berbahasa Indonesia mungkin jarang dipakai anak muda perkotaan yang sudah akrab dengan bahasa Inggris. Tetapi bagi mereka yang tidak sebaik anak-anak muda ini dalam pemahaman bahasa Inggris, produk berbahasa Indonesia tentunya akan sangat membantu.

Di sinilah Anda yang berminat dalam bidang bahasa dan penerjemahan (terutama dari bahasa Inggris ke Indonesia) bisa memberikan sumbangsih.

Dipandu praktisi pelokalan Mozilla Indonesia Lidya Christina, hari ini kami menjajal bagaimana berkontribusi dalam proyek-proyek pelokalan produk-produk Mozilla untuk pengguna Indonesia.

Pertama-tama, bagi Anda yang ingin berpartisipasi, bisa mempelajari Panduan Gaya Pelokalan (Style Guide) yang mencakup:

  1. Formalitas
  2. Gaya selingkung (nada dan suara)
  3. Keluwesan bahasa
  4. Penanganan istilah setempat, idiom dan bahasa asing
  5. Konsistensi gaya
  6. Terminologi
  7. Satuan dan ejaan bahasa Indonesia

Sementara itu, gaya pelokalan Mozilla yang lazim terdiri dari dua unsur utama: akurasi dan kefasihan. Akurasi artinya ketepatan dalam menerjemahkan teks sehingga pesannya tetap tersampaikan dengan jelas dan tidak bertele-tele. Kefasihan terkait dengan bagaimana hasil pelokalan itu terkesan alami dan tidak janggal, atau kaku.

Untuk Anda yang ingin berkontribusi, Anda dipersilakan membuat akun Mozillian dulu di agar kontribusi Anda bisa terlacak. Tujuannya bukan untuk pamer tetapi agar Anda bisa menyumbangkan lebih banyak jika hasil pelokalan Anda terbukti bisa diterima (acceptable) dan berkualitas sehingga layak dipakai dalam produk-produk Mozilla untuk pengguna yang berbahasa Indonesia.

Nantinya jika Anda berminat untuk lebih banyak terlibat dalam upaya pelokalan, Anda bisa naik jenjang dari kontributor menjadi penerjemah. Kontributor bisa menyumbang usulan penerjemahan namun masih ada kemungkinan hasilnya tidak dipakai atau ditolak karena berbagai pertimbangan. Untuk level penerjemah, sudah diberikan kewenangan untuk menolak hasil pelokalan dari kontributor dan turut memberikan usulan dan perbaikan. Dan tentunya manajer memiliki kewenangan lebih banyak dari sekadar penerjemah.

Kembali lagi ke cara melokalkan produk Mozilla, Anda bisa masuk (login) ke akun Mozillians Anda dan kemudian masuk ke Di sini mirip dengan wadah untuk menampung berbagai proyek pelokalan produk Mozilla. Anda bisa memilih mana yang Anda sukai, tetapi diutamakan pilihlah proyek yang tenggat waktunya mendesak dan memiliki tingkat prioritas lebih tinggi.

Sebagai catatan, bila bingung dengan istilah atau kata yang harus diterjemahkan, cobalah menggunakan beberapa referensi seperti:


Setelah bereksperimen melokalkan string atau untaian kata-kata dalam proyek Common Voice milik Mozilla, kami bisa melihat pencapaian masing-masing. Kontribusi masing-masing kontributor terlihat jelas.

Dan di sini Anda sebisa mungkin memakai ragam bahasa formal karena ini akan dipakai untuk pengguna secara luas, bukan menyasar ke segmen anak muda saja.

Tertarik ikut? Nantikan lokakarya pelokalan berikutnya (yang sedianya akan diadakan pada Selasa malam) di Mozilla Community Space. (*/)

4 Benefits of Volunteering at Mozilla Community Space

Just a brief caveat, I’m not going to say anything here about the free-flow snacks and drinks and free internet connection available at anytime (though they’re two of the benefits to lure more people into coming more often and spend nights there).

Here I give you four of so many benefits of volunteering as a keyholder at Mozilla Community Space.


Certainly Mozilla Community Space is no place to go to cure your mental disorder or illness but I’m serious about this. According to Harvard Health Publishing (a publishing section of Harvard Medical School), people who volunteer have a better mental health condition. Stephanie Watson of Harvard Women’s Health Watch elaborates on this point, saying:

Studies have shown that volunteering helps people who donate their time feel more socially connected, thus warding off loneliness and depression. (source:

It’s an inconceivable benefit that I’m sure everyone wants to reap from volunteering for any social causes, including Mozilla which is a non-profit organization.

In Mozilla Community Space, you’ll meet not only friends you’re already familiar with but also an endless supply of new acquaintances who can bring you a lot of new perspectives in life.


It’s useless to live a long life but bedridden, too il to wake up and enjoy the world and all things in it. That’s why I pick the ‘health span’ term instead of ‘life span’.

Great news for you who are too worried about your physical health, and most specifically your blood pressure. Now, you can get less dependent on your anti-hypertension medication by spending more time to volunteer in Mozilla Community Space.

More on this, read on below:

Those who had volunteered at least 200 hr in the 12 months prior to baseline were less likely to develop hypertension (OR = 0.60; 95% CI [0.40, 0.90]) than nonvolunteers. There was no association between volunteerism and hypertension risk at lower levels of volunteer participation. Volunteering at least 200 hr was also associated with greater increases in psychological well-being (source: here).


If you’re under 40 years old like me, volunteering does nothing to boost your wellbeing but hey, let me tell you that the benefit is not always about health. Volunteering can be impactful even if you’re a lot younger, especially when it comes to networking. Volunteering at young age  especially allows you to get exposed to people and worlds outside of your comfort zone. For young people, that comfort zone may be your school, your family and immediate relatives maybe. But if you volunteer, you’ll discover so many unknown worlds other than people you’ve known since your childhood.

In Mozilla Community Space, I can meet with younger people, lots of them actually (I’m the eldest newly-appointed keyholder). And seeing these youths who are as old as my younger siblings pretty much gives me a great deal of youthful spirit. Besides, more acquaintances means more opportunities in fact.


Life is a lot more boring if you only focus on your personal life goals. You want this and that and when you have it all, only you can enjoy it. Life can be more meaningful than that by volunteering your time and energy to a specific cause you prefer.

So what’s my cause?


For the sake of freedom in the virtual world, I want to be more actively involved in Mozilla Indonesia.

Why Mozilla?

Because nowadays our freedom as internet users have been ‘robbed’ by all tech giants like Google, Microsoft, Facebook, etc. We are made to trade our privacy and private details with convenience, a bait too tempting to refuse. They shape our lives and our future as human civilization, too. So we need an alternative which is free from business, commercial interests.

The keyword is FREEDOM.

Freedom to make choices, whether we willingly swap our privacy for convenience or hold tightly that last shred of privacy and explore the web without being herded like a bunch of dumb sheeps and being fed by grass decided by algorithms.  (*/)

Risiko Pokemon Go

Permainan dengan teknologi Augmented Reality ini memang baru diluncurkan hari pertama Lebaran kemarin tetapi sudah diunduh dan dimainkan jutaan orang di dunia. Pokemon Go berhasil membuat orang tetap setia bermain game sembari terus menggerakkan tubuh mereka untuk berburu makhluk maya yang hanya bisa dideteksi lewat layar ponsel.

Setelah beberapa hari diluncurkan dan dianggap sukses besar, muncul berita-berita negatif tentang efek berbahayanya (yang kadang begitu absurd sampai pembaca tidak yakin dengan keabsahan isinya dan media penyampainya). Misalnya, risiko tertabrak kendaraan, jatuh di trotoar yang berlubang atau tidak rata, menabrak pintu kaca, (atau tersandung mayat seperti seorang remaja di negara bagian Wyoming, AS) karena terlalu fokus berburu Pokemon di jalanan. Bahkan di tanah air sudah ada beberapa kasus, pemain game ini (lazim disebut “trainer” atau “PokeMaster”) menyewa ojek daring untuk berburu Pokemon dan tidak peduli harus membayar asalkan sukses menangkapnya.

Tapi yang sebenarnya tidak kalah berbahaya ialah ketidaksiapan orang-orang pecandu game ini, yang mulanya lebih banyak duduk dan santai sepanjang hari, tiba-tiba ‘dipaksa’ untuk beranjak dan keluar rumah atau kamarnya yang nyaman dan lebih banyak bergerak tanpa pemanasan yang cukup. Bayangkan anak-anak muda yang biasanya hanya berolahraga jari atau seminggu sekali karena kewajiban di sekolah, lalu harus berlarian bak kesetanan di tengah terik matahari siang bolong. Otot-otot mereka dingin, mudah kram. Dan mereka lebih terbiasa di sejuknya hawa dingin AC. Dan sekarang anak-anak ini (dan sebagian yang sudah bukan anak-anak juga tetapi juga bergaya hidup sama) mengumumkan dengan bangganya mereka sudah berjalan sejauh 20 km dalam sehari untuk memburu makhluk tanpa wujud yang bisa bertelur itu. Gila memang bagi kita yang tidak atau belum tahu rasanya kecanduan game ini.

Seorang peneliti Pokemon Go, Molly Larson, menyatakan ada sebagian orang yang sampai lupa menoleh ke kanan dan kiri saat menyeberang jalan dalam perburuan mereka. Risiko yang tak kalah berbahaya ialah menerobos hingga masuk ke lingkungan yang membahayakan karena si pemain lebih fokus ke layar ponsel, bukan lingkungan sekitarnya. Orang-orang yang berniat kurang baik bisa memanfaatkan kelengahan itu. Jika anak Anda suka berburu Haunter atau Pokemon malam, waspada juga dengan risiko penculikan, kekerasan baik itu atas alasan finansial atau seksual. Bisa juga pemain tidak sadar ia memasuki kawasan yang menjadi hak milik pribadi seseorang dan tidak seharusnya diterobos tanpa izin.

Entah dengan pemerintah kita, tetapi menurut Harsha Vattem dari India, pemerintah di beberapa negara sudah mengeluarkan peringatan terkait Pokemon Go.

Tentu tidak semua penggemar Pokemon Go menerima opini bahwa game kesayangannya memiliki risiko. Sejumlah PokeMaster menampik bahaya-bahaya yang disebutkan tadi. “Kalau memang berbahaya, kenapa game ini diberi rating E (Everyone) yang artinya boleh dimainkan semua orang di segala usia?” begitu protes seorang pemainnya. Itulah bahayanya fanatisme. Mau game, keyakinan atau aliran politik, sama bahayanya.

Possible, Living without WhatsApp

What was cool becomes uncool and sickening. (Photo credit: Wikimedia Commons)

Someone asked on Quora:”What does it feel like to delete your WhatsApp account?” Some people mentioned about the inefficiency of living a life in a modern, digital world of the 21st century. But some others lauded the option of living without the chat application as their lives seem to be back to normalcy. They have lived without it and claimed there was nothing wrong about getting rid of WhatsApp.

Whatever. In addition to my security concern that I have learned long time ago (read on: “WhatsApp Flaw Leaves Users Open to Spying) , this is my own experience.

Well, I haven’t gone that far to be frank. I only uninstalled the application on my smartphone. And it was at first not because I hated the application but because of the insufficient storage capacity on my smartphone. To note, I used to have an iPhone 4S with 16GB capacity but now that I lost it somewhere on the road, I had to resort to an Android one with storage capacity half of the iPhone. Poor me, I know. But the screen is more satisfying. I got another extra inch of screen to type and swipe on. Such a relief.

The limited capacity is actually a blessing in disguise. I really had to select applications that really really really mater. Ones that I need most. A friend told me to download and use Sebangsa app, an Indonesian social media with the same functions of Facebook added with some Indonesian flavors. But with all the limitations, I don’t think I can manage the time for the app. Sorry.

Aside from the less spacious memory of my smartphone, I also noticed recently that I got restless when I saw a notification from the application. It used to be a great and meaningful way to connect actually but once too many people are on it, I saw more and more people form groups of WhatsApp. What was cool back then now gradually look sickening and obnoxious.

On WhatsApp, I suddenly came to a realization that all the interactions are somewhat unnecessary and inessential. “What is it all about?” I mumbled to myself when one night I was trapped in a war of words with a bunch of pals in a group. They should’ve been kinder than this. But on WhatsApp, what I saw was their vanity. I too saw my own ugliness. As I read again my sentences, I realized I was a horrible chatter. I gave an impression of an arrogant, self-centered man. And it all came down from an uncontrollable exchange of arguments and jokes and trivial stuff that consumed too much time and energy.

On the family WhatsApp groups, a new day always started with an upload of photos or icons. And the next hour, I shall read one or two articles copied and pasted so liberally from whatever sources. The content was like a stone thrown into a pond, causing ripples and stirs. Suddenly more responses were given by participants. Some stayed silent. And then a joke was hurled into the arena, and more notifications popped.

Now I have had enough. This is INSANITY that I had to stop!

I also deleted my Path application, reasoning I have no time to manage the account. I have come to a resolution. WordPress, Facebook, Twitter, Instagram and Line are enough for me.

Why WordPress? Because the application serves as a mobile blogging tool for a writer like me. I can post anything by means of the application  without delay when it’s really necessary.

Why Facebook? Because to date it proves to be the most widely used social media service on earth. And I get more visitors and acquaintances from it.

Why Twitter? Because I can share more words continuously without annoying my friends, just like on Facebook.

Why Instagram? Because it’s the only one social media service uniquely based on visuals. So unique that Facebook and Twitter combined cannot equal the experience.

Why Line? Well, I don’t want my digital life to be owned by Facebook (WhatsApp was acquired by Facebook, to remind you) so I quit using it and opted for Line (for the sake of more funny emoticons).

Tentang Jurang (Sebuah Catatan tentang Entrepreneurship Indonesia)


Tanggal 16-17 Februari 2016 lalu Presiden Joko Widodo mengunjungi Silicon Valley. Apalagi agendanya jika tidak untuk menarik investasi sejumlah korporasi. (Sumber foto: laman Facebook Mark Zuckerberg)

Perempuan itu terlambat 17 menit dari waktu yang dijanjikan. Dalam surel, ia meminta maaf. “Maaf Akhlis, saya akan terlambat beberapa menit sepertinya,” ia membalas singkat.

Saya sudah menunggunya di sana. Untung saja saya bisa mengerjakan sesuatu dengan komputer jinjing. Secangkir teh chai panas juga menemani di depan mata. Kalau tidak saya bisa menggerutu kebosanan dan membeku di ruangan luas dan temaram itu.

Ia masuk ke dalam kedai dan nanar mencari orang dengan rupa yang saya deskripsikan dalam surel baru saja. Kami baru pertama bertemu hari itu.

Sementara saya sibuk memandangi layar komputer jinjing, ia bertanya apakah nama saya Akhlis. Saya jawab betul dan kami pun bersalaman untuk pertama kali.

Saya terkejut ia tidak segemuk yang saya lihat di dunia maya. Apakah ia sudah diet ketat? Tubuhnya kini lebih kurus, wajahnya tirus. Namun, jejak Kaukasia dalam gennya tidak bisa dihapus. Tulang hidungnya tinggi khas bangsa Arya.

Ia memandangi sejenak stiker-stiker di punggung komputer jinjing saya. Dan ia tampak tidak tahan melontarkan pertanyaan,”Kau dapat ini dari mana? Pameran kebudayaan Jerman?” Saya ceritakan padanya bahwa saya pernah diundang dan hadir dalam perayaan reunifikasi Jerman tanggal 1 Oktober tahun lalu. Sebuah undangan dalam koridor kedinasan. Saya masih ingat bagaimana malam itu saya harus makan malam sambil berdiri dan berceloteh soal bobroknya sebuah instansi komersial dengan seorang kolega yang lebih senior tetapi berhubungan lebih akrab dari rekan-rekan sepangkat jabatan.

Setelah perempuan itu memesan sajian roti berselai stroberi serta kopi dalam sebuah wadah berukuran tall di kedai waralaba asal negeri Paman Sam itu, ia duduk di depan saya kemudian bertanya sebelum menelan rotinya.

“Artikel apa yang ingin kau tulis jika nanti sedianya ada kesempatan?”

“Hmm…,” saya memilih kata-kata dengan cermat, tidak mau gegabah menyahut. “Tentang jurang.”

“Jurang?” kepalanya mendongak, meninggalkan pandangan dari piringnya.

” Ya, jurang… Jurang antara para entrepreneur di sini dan pemerintah,” tukas saya. Teh chai hangat itu saya teguk lagi. Cairan itu level pahitnya bukan kepalang dan sanggup membangunkan seluruh tubuh saya di tengah terpaan angin pendingin udara di atas kepala kami. Untuk mengetik saja jari jemari jadi kaku. Saya memandang iri ke seberang meja, sekelompok perempuan negeri ginseng bercakap akrab, tanpa menggigil.

“Kenapa jurang itu bisa ada?” ia kembali menggali.

Saya sedikit tersentak, berusaha mengembalikan konsentrasi dari distraksi. Seorang perempuan Korea di situ tertawa dan berbicara lantang benar, seperti di rumah sendiri.

“Karena selama ini keduanya tampak berjalan sendiri-sendiri. Tanpa ada sinkronisasi dan harmoni. Makanya jangan heran dunia entrepreneurship kita seperti ini,” terang saya setengah spontan, setengah tertata.

Banyak yang perlu dibenahi. Dan dari tahun ke tahun belum ada solusi konkret. Dalam suatu diskusi seorang perwakilan entrepreneur muda bahkan berkata tidak peduli dengan apapun yang dilakukan pemerintah. “Asal jangan sampai mengganggu laju kami. Itu saja. Terserah mereka mau apa,” timpalnya saking putus asa.

Hal itu ia lontarkan beberapa tahun lalu. Ia pantas putus asa dan memiliki resistensi pada penguasa sebab kondisi dan birokrasi negeri di sektor ini juga kacau balau. Tidak heran anak-anak muda yang kreatif itu lebih memilih bergerak di bawah tanah. Namun sayangnya, bergerak di bawah tanah juga menghalau mereka menggapai pertumbuhan yang setinggi-tingginya.

Kita masih ingat jejaring sosial Koprol yang diakuisisi Yahoo. Semua bangga dengan pencapaian spektakuler itu. Ada juga ya startup kita yang dilirik Silicon Valley, begitu komentar orang. Tetapi bangga cuma berakhir bangga, tanpa dukungan nyata. Alhasil layu juga akhirnya. Koprol dilepas begitu saja setelah Yahoo tersedot oleh lumpur isap bernama resesi yang membuat mereka sampai harus merekrut CEO cantik Marissa Meyer. Sampai sekarang Yahoo tidak pernah pulih seperti sedia kala di masa kejayaan mereka.

Kemudian ia menyebut soal Jokowi yang sedang melawat ke Silicon Valley. Saya ketinggalan berita rupanya. Dan pagi ini tadi baru mengetahuinya dari laman si pendiri jejaring sosial itu. Masih ada harapan perbaikan dan kemajuan, kira-kira begitu pesan yang hendak kenalan saya ini sampaikan.

Entahlah, saya menghela napas dalam-dalam. Mencoba mengusir kekesalan dan keputusasaan. Indonesia itu rumit, terang saya padanya yang berdarah separuh bumiputra itu. Kadang kepalanya memang yang inkompeten dan korup jadi bawahnya juga bobrok. Namun, kadang juga kepalanya sudah bagus, jajaran di bawahnya yang resisten pada perubahan yang dibawa sang kepala. Saya berdoa semoga saja saya salah.

Pertemuan presiden kali ini dengan pendiri Facebook dikatakan akan mengangkat agenda perkenalan Indonesia sebagai salah satu tujuan investasi yang seksi. Jokowi ingin meyakinkan para petinggi teknologi informasi perusahaan teknologi seperti Google, Facebook dan Twitter bahwa Indonesia bisa membantu mereka menggenjot pertumbuhan perusahaan sekaligus membantu Indonesia menggairahkan sektor ekonomi baru:ecommerce.

Sertifikasi Wartawan, Perlukah?

wp-1451576891709.pngSiang itu sebuah ruangan di Perpusatakaan Pemerintah DKI, Kuningan, tengah dipadati mereka yang berminat dengan tema UU ITE (Undang Undang Informasi Transaksi Elektronik) yang beberapa tahun terakhir membuat kehebohan tersendiri. Dari kasus Prita Mulyasari versus sebuah rumah sakit internasional yang kemudian bergulir menjadi sebuah gerakan solidaritas yang masif di jejaring sosial dan memicu perdebatan hangat di sana-sini selama beberapa lama.
Salah satu pembicara ialah Kamsul Hasan, yang menjabat sebagai ketua kompetensi PWI Pusat, Ketua Dewan Kehormatan PWI Jaya. Salah satu isu yang ia bahas adalah sertifikasi wartawan di tanah air. Akhir-akhir ini sertifikasi memang ada di berbagai bidang. Dari pendidikan (guru) sampai ketenagakerjaan (tenaga kerja spesialis), program sertifikasi rasanya sudah ada. Dan dunia jurnalistik tampaknya tidak terkecuali.
Kepada beliau saya bertanya terkait dengan sertifikasi wartawan. “Apakah ada bedanya jika seorang wartawan memiliki sertifikat atau tidak? Karena toh menurut pengalaman saya selama ini sebagai wartawan daring (online), tidak ada yang berbeda drastis perlakuan terhadap mereka yang bersertifikat dan tidak,” tutur saya dengan nada skeptis.
Saya tidak mengada-ada. Sepanjang yang saya tahu, di lapangan perbedaan perlakuan itu tidak kentara. Dan mungkin memang dianggap tidak perlu. Saya tidak bisa menjawab persis. Para pemberi kerja juga tidak terlalu memusingkan apakah calon jurnalis yang mereka akan rekrut memiliki sertifikat itu atau tidak. Lihat saja iklan-iklan lowongan kerja untuk para jurnalis. Tidak sedikitpun yang menyinggung sertifikat semacam itu. Rata-rata pemberi kerja hanya mensyaratkan calon wartawan untuk memiliki kemampuan menulis yang hebat, meriset dengan teliti dan akurat, mewawancarai dengan lancar, bersedia bekerja dengan waktu yang fleksibel di akhir pekan dan hari libur, memiliki kendaraan sendiri sehingga mobilitas lebih mudah, memiliki kompetensi dalam bidang teknologi informasi sehingga mereka bisa menyampaikan konten secara lebih cepat, bisa bekerja dengan tenggat waktu yang ketat, atau bisa bekerjasama dengan baik dalam sebuah tim editorial yang diisi dengan berbagai macam orang. Namun, herannya aspek sertifikat tidak dimasukkan ke dalam daftar persyaratan.
Kamsul sepakat dengan pernyataan saya. Memang saat ini belum ada perbedaannya, ia berargumen. Namun, begitu nanti para pemberi kerja itu tahu pentingnya standarisasi kompetensi jurnalistik seorang wartawan, sertifikasi akan menjadi sebuah daya saing, kelebihan yang bisa membuat pemiliknya menonjol dibandingkan mereka yang tidak memilikinya.
Dalam benak, saya ingin bertanya lagi, “Lalu kira-kira kapan para pemilik modal itu tahu bahwa sertifikasi wartawan itu penting bagi dunia jurnalisme Indonesia yang sudah demikian porak poranda ini?” Saya tahan pertanyaan itu dalam hati karena saya sadar jawabannya sangat bergantung pada banyak faktor di luar kendali banyak orang, bahkan organisasi sebesar PWI sekalipun. Ini semua memerlukan upaya sinergis, tidak bisa setengah hati, atau cuma menonjolkan sebagian aspek.
Untuk menolak lupa, mari kita ingat betapa semrawutnya media di Indonesia selama ajang Pemilihan Presiden yang lalu. Saat itu banyak wartawan yang melacurkan diri demi pageviews, traffic atau kunjungan ke situs berita mereka. Demi kepentingan pemilik modal, mereka juga rela menmanipulasi fakta dan data. Suatu catatan yang memilukan dalam sejarah jurnalisme Indonesia jika suatu saat nanti para mahasiswa jurusan jurnalisme menengok ke belakang. Boleh saya katakan masa itu adalah sebuah ujian bagi para jurnalis di negeri ini, dan sebagian besar dari mereka GAGAL melewatinya dengan baik. Status sebagai salah satu pilar penting dalam demokrasi tidak bisa lagi disandang dengan kepala tegak. Ada isu-isu yang bisa membungkam para jurnalis karena isu-isu itu ternyata berkaitan dengan para petinggi perusahaan tempat mereka mengabdikan hampir seluruh jiwa dan raga mereka.